Gressco's Promise: Unmatched Quality and Durability in Children's Furniture


 

 

WARRANTY STATEMENT

This warranty is effective for products purchased after May 1, 2013 

 

Unless the product page on this website states otherwise, warranties are as follows:

• HABA wood products carry a 10-year manufacturer’s defect warranty.

• HABA soft seating items carry a 5-year manufacturer's defect warranty.

• HABA bean bag items carry a 1-year manufacturer's defect warranty.

• Convenio flexible soft seating shapes carry a 5-year manufacturer's defect warranty.

• Gressco products except soft goods carry a 5-year manufacturer’s defect warranty.

• Gressco soft goods carry a 1-year manufacturer’s defect warranty.

• Merowings products carry a 1-year manufacturer’s defect warranty.

• Novum products carry a 3-year manufacturer’s defect warranty.

 

Our warranty is a promise to our original purchaser (customer) for periods as outlined, that our products will be free from manufacturing defects in materials, workmanship and construction for the duration of the product warranty. This warranty is applicable only when products are purchased for intended original commercial use. Upon inspection, Gressco reserves the right to repair or replace items and parts at our discretion.

This warranty does not cover normal product usage, wear, scratches, stains, tears, and scuffs, issues caused by improper installation, product alterations, or fabric or product abuse. This warranty excludes consequential or incidental damages including any loss, expense or damage that may result from a product defect.

All warranty claims are subject to approval and discretion by the manufacturer. Please contact customer service at 1-800-345-3480 for all warranty claims and questions. Please provide us with proof of product purchase.